Participant Rights

Qarah Supports respects and upholds the rights of all participants.

We are committed to providing supports that promote dignity, choice, independence, safety, inclusion and quality of life.

Participants have the right to:

• Be treated with dignity, respect and fairness

• Make choices about their supports and daily life

• Be involved in decisions that affect them

• Receive information in a way they can understand

• Communicate in ways that suit their needs and preferences

• Have their culture, identity, beliefs and values respected

• Have their privacy and confidentiality protected

• Access safe, reliable and appropriate supports

• Raise concerns, provide feedback or make complaints

• Access advocacy, family, nominees or other support people

• Be free from abuse, neglect, violence, exploitation and discrimination

• Receive supports that are delivered in line with their goals, needs and preferences

Qarah Supports works alongside participants, families, nominees, advocates, support coordinators and support networks to understand each participant’s preferences, communication needs, risks, goals and support requirements.

We are committed to safe, respectful and person-centred service delivery, and to meeting our obligations under the NDIS Practice Standards, the NDIS Code of Conduct and relevant laws and regulations.